Privacy Policy

This Privacy Policy regulates the processing of personal data carried out as a result of access and use of the close.marketing website (hereinafter, “the website”) owned by CLOSEMARKETING S.L. with CIF: B19618909 and address at Avda. Fernando de los Ríos, 11 Portal 3 Office 15, 18100 Armilla, GRANADA.

Privacy Policy

The use of the website attributes the condition of user (hereinafter, the “User”) and implies knowledge and acceptance of all the conditions included in this Privacy Policy. The User must carefully read this Privacy Policy on each of the occasions that he intends to use the website, since it may be modified.

Collection, processing and use of personal data on the web

Collection, processing and use of personal data on the web Based on the provisions of the General Data Protection Regulation 2016/679 (RGPD) and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that to make use of some of the services offered by our website, you may need to provide us with certain personal data that will be incorporated into automated files.

For what purpose will we treat your personal data?

In general, the data collected will be processed for the following purposes:

  • Provide the services offered through the web or attend to other types of relationships that may arise with CLOSEMARKETING S.L. as a consequence of the requests, procedures or procedures that the User carries out through the web. The data object of treatment will be those that are provided to us through the forms that the page contains at any time or through the emails that the User directs to the email addresses identified in it, as well as those others that are generated during the maintenance of the corresponding relationship.
  • Accounting and tax management: billing management, tax obligations, bonuses, etc. of the company’s customers and/or suppliers.
  • Claims management treatment (customer service).
  • Treatment of data protection rights.
  • Treatment of relationship management with contacts – web users through the web, answer their requests for information, attend to their requests and respond to their queries or doubts. In case of receiving a Curriculum Vitae, personal and curricular data may be part of our databases to participate in our present and future selection processes.
  • Newsletters and bulletins. Send advertising related to our products and services by electronic means.

We also remind you that you can oppose the sending of commercial communications by any means and at any time, by contacting CLOSEMARKETING S.L.

All the fields that are marked as mandatory in any of the forms must necessarily be completed, in such a way that the omission of any of them may make it impossible for us to attend to your request or provide you with the corresponding services.

Additionally, during said data collection, your consent may be requested for another series of purposes that are not directly related to the service or the corresponding relationship. In the event that you do not agree with said additional treatments, check or uncheck the box for this purpose as appropriate.

Legitimation

The treatment of your data is carried out with the following legal bases that legitimize it:

The free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, as the marking of a box provided for this purpose.

n the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the information requested or to carry out the contracting of the services.

Communications or transfers of data

The data collected on the website may only be communicated to other companies for the development, maintenance and control of the legal relationship that is established or when there is legal authorization to do so, or when it is necessary for the provision of the service.

Except for the assumptions provided for in the previous paragraph, CLOSEMARKETING S.L. will not communicate the personal data of the Users to any other third party, except when their prior consent is obtained for it in the legally required manner.

Accuracy, updating and conservation of the personal data of the Users

By sending their data through the forms provided or by email to the corresponding mailboxes, the User declares that the information and data provided are accurate and true, as well as that they are over 18 years of age. The web services are not aimed at children under 18 years of age, so we do not have parental consent in any case. It will be the User’s responsibility to keep all their personal data permanently updated.

CLOSEMARKETING S.L. will keep the personal data as long as it is necessary to provide the services or meet the requests of the Users and, in any case, for the periods legally established for each case.

Rights

As an interested party who has provided us with your personal data, you have the full right to obtain confirmation as to whether CLOSEMARKETING S.L. We are treating your personal data, and specifically, you are authorized to exercise the following rights that the data protection regulations recognize, in accordance with the provisions thereof:

  • Right of ACCESS to your personal data.
  • Rights to request the RECTIFICATION of inaccurate data.
  • Right to request its DELETION when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, you can request the LIMITATION OF THE PROCESSING of your data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to your particular situation, the interested parties may exercise their right to OPPOSITION to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • In certain circumstances and for reasons related to your particular situation, you can request your right to PORTABILITY of the data.

You may exercise such rights or request additional information by presenting a copy of an identification document and briefly stating your case and the right you wish to exercise, by means of a letter addressed to the Data Protection Officer or to CLOSEMARKETING S.L. by letter addressed to the postal address located at Calle José Luis Pérez Pujadas, 6, Forum Building – Office B29, 18006, Granada, or through the email address info@close.marketing.

In addition, in the event that any of your rights has been violated, you have the right to file a claim with the Spanish Agency for Data Protection (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the electronic headquarters of the AEPD:: https://sedeagpd.gob.es/sede-electronica-web/.   

Social Media Policy

CLOSEMARKETING S.L. informs users (hereinafter, the “User” or “Users” as appropriate) that it is the owner of the profiles on the Social Networks Facebook, Twitter, etc. under the name CLOSEMARKETING S.L. and that these have been created with the main purpose of advertising the services and events developed in CLOSEMARKETING S.L.

The User has a profile on one of the Social Networks mentioned and has decided to join the page created by CLOSEMARKETING S.L., showing interest in the information that is advertised on the corresponding Social Network. By joining the CLOSEMARKETING S.L. page, the User is giving their consent for the processing of the personal data published in their profile by CLOSEMARKETING S.L.

  • Access to the public information of the User’s profile.
  • Send personal and individual messages through the channels of the Social Network. 

The User can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.

The User’s data in the Social Network will be processed by CLOSEMARKETING S.L., only, within the Social Network itself and in no case will they be processed by CLOSEMARKETING S.L. outside her of her.

The User has the right to exercise their rights of access, rectification, deletion, portability and limitation, which will be defined by the functionality of the Social Network and the ability of CLOSEMARKETING SL to access the information of the Users’ profiles, being able to exercise them, only, in relation to that information that is under the control of CLOSEMARKETING SL Likewise, Users may file a claim regarding the protection of their personal data before the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 – Madrid, when they consider that CLOSEMARKETING SL has violated the rights that are recognized by the applicable regulations on data protection CLOSEMARKETING S.L. You can perform the following actions:

The User can always control their connections, delete the contents that no longer interest them and restrict with whom they share their connections, for this they must access their privacy settings in the Social Network.

Publications

The User, once linked to the CLOSEMARKETING S.L. page, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The User, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , CLOSEMARKETING SL reserves the right to immediately withdraw the content, and may request the permanent blocking of the User.

CLOSEMARKETING S.L  will not be held responsible for the content that the User has freely published.

The User must keep in mind that his publications will be known by other Users, for which he himself is the main person responsible for his privacy.

The images that can be published on the page will not be stored by CLOSEMARKETING S.L, but they will remain on the Social Network.

Commercial Communications

In cases in which the User has given his consent to receive commercial communications, CLOSEMARKETING S.L. may send Users commercial or advertising information by any means, including electronic means (email, SMS, etc.), whether of a general nature or adapted to their personal characteristics, about their products and services, including participation in raffles, events and satisfaction surveys.

In any case, the User may oppose the sending of commercial communications at any time by sending a communication to the postal or electronic addresses provided in the previous section or using the specific means that are recognized in the commercial communications themselves. be addressed.

Linked Sites

The website may contain links to other websites outside of CLOSEMARKETING S.L. so that we cannot guarantee nor are we responsible for the processing of personal data that the user provides on those websites. Consequently, we recommend reviewing the privacy policies of those sites.

How will we treat your personal data?

Professional secrecy.  CLOSEMARKETING S.L. and the collaborators who work with us and who have some type of intervention in the services provided to the User, are committed not to disclose or make use of the information they have accessed by reason of their profession. The information provided by the User will, in any case, be considered confidential, and may not be used for purposes other than those related to the services contracted from CLOSEMARKETING S.L.

CLOSE MARKETING S.L. undertakes not to divulge or reveal information about the User’s claims, the reasons for the requested advice or the duration of their relationship with the User.

Document destruction. In order to preserve and guarantee confidentiality, CLOSEMARKETING S.L. undertakes to destroy all confidential information to which it has had access due to the provision of services when it is no longer necessary for the purpose for which it was collected, unless there is a legal obligation to preserve it. If the User wishes to keep the original or a copy of said information, they must print it or save it by their own means or go to the headquarters of CLOSEMARKETING S.L. to collect it before its destruction.

Duration and modification of the Privacy Policy

CLOSE MARKETING S.L. reserves the right to modify, totally or partially, this Privacy Policy, publishing the changes on the Website. Likewise, it may make the modifications it deems appropriate without prior notice, being able to change, delete or add both the content and services it provides, as well as the way in which they are presented or located. Consequently, the general conditions/Policies that are published at the time the User accesses them will be understood as valid, they must be read periodically.

Regardless of the provisions, CLOSEMARKETING S.L. may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the Website, without the possibility for the User to demand any compensation. 

Document drafted and prepared by Sagarme, which reserves the corresponding legal actions against anyone who copies and uses the content illegitimately.

The Privacy Policy was last updated on 11/17/2020.

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